For Passengers assistance the following Help line numbers are provided by Southern Railway at Chennai Central 044-25330714 and Chennai Egmore 044-28190216 .
- Chennai Control Office - 044-29015204, 044-29015208
- Madurai - 0452-2308250
- Tiruchchirappalli - 0431-2418992
- Mobile No - 90038 64971,90038 64960
- Thanjavur - 90030 33265, 04362-230131
- Villupuram - 90038 64959