Although the new Chennai Airport terminals look modern, reports say that they lack basic facilities such as drinking water. Unfortunately for the officials at the airport, a group of media persons who visited the terminal experienced first hand the appalling lack of amenities available. For instance, there was no drinking water facility either outside the terminal or inside. Apparently, there are 3 gates to entrée the departure terminal. The middle gate is for visitors who can avail a ticket before entering. However, the middle gate is currently being used for the entry of passenger and visitors alike and the other two gates are closed. The departure details board, however, is by the first gate, inside the terminal. So, it is difficult to note the flight details from outside.
Says a visitor, `These people (authorities) are not letting you (journalists) inside because they don’t want you to project the poor maintenance of the terminal… The washrooms in the terminal (can) be termed only as ‘not bad’ because they (are) not as immaculately clean as one would expect them to be in an airport… I wanted to feed my baby. But found that two of the three chairs in the childcare room, situated behind an ATM, were visible from the lounge. To top it all, the chairs with fabric upholstery were covered with mildew due to dampness. It shows the state of hygiene maintained in the airport.`