Residents facing power cuts or experiencing issues with damaged cables and electric poles can now conveniently report these concerns to the Tamil Nadu Electricity Board (TNEB) through multiple channels. For immediate assistance, TNEB has established a dedicated helpline number, 1912, where users can voice their complaints regarding power outages or damaged infrastructure.
Additionally, to enhance user convenience, TNEB has introduced a WhatsApp service that allows residents to send photographs of the issues directly to their customer service team. Simply take a picture of the damaged cable or electric pole and send it to 94458508111 via WhatsApp. This initiative aims to streamline the reporting process and ensure prompt action, ultimately improving the reliability of electricity supply in the region.
Residents are encouraged to utilize these resources to help TNEB address and resolve issues swiftly, contributing to a more efficient and responsive electrical infrastructure.