Reliance Life Insurance Company launches ‘Claims Guarantee’
Posted on: 25/Jun/2014 12:12:43 PM
Reliance Life Insurance Company today launched ‘Claims Guarantee’, a customer-centric service initiative to settle payment of death claims in the shortest possible time.
The company guarantees to pay the claims within 12 working days of receipt of all required death claim documents from the nominee or claimant, provided full premium is paid by the policyholder for at least three policy years and the required claim application documents are submitted.
The unique proposition of the claims guarantee is that the company will pay an interest to the customer at the rate of 6.5 per cent per annum, if the decision is repudiated and 12-day timeline is breached.
To make the claims process easy, Reliance Life Insurance will assign a claims relationship officer to provide personalized assistance for every death claim settlement.
