Telecom operators say people will cause the calls to drop
Posted on: 28/Oct/2015 11:40:50 AM
Telecom operators warned that mobile tariff will go up if they are forced to pay compensation for dropped calls. The operators have also asserted that it is not possible to make a network free from call drops.
Trai mandated telcos on October 15 to pay subscribers Rs 1 for every call that isn`t completed, subject to a cap of three a day, starting from January 1. Telcos must inform prepaid customers about the amount credited through messages within four hours of a call drop.
In a joint letter to Trai, telecom industry bodies COAI and AUSPI have said that the scheme of compensation, far from reducing call drops, will result in a sharp increase in call drops as countless customers will cause the calls to drop to obtain Rs 3 per day as compensation.To recover this cost of compensation, telecom operators will have to increase tariffs leading to customer spending more to purchase telecom services.
