ICICI Bank introduces Robotics Software in bank work
Posted on: 09/Sep/2016 3:26:56 PM
ICICI, the 2nd largest private sector bank in India, had introduced the services of the robotics software in its functioning.
ICICI is one of the very few banks across the world to have implemented the robotic software in service.
ICICI bank has informed that 200 Robotics will undertake and execute over 10 Lakhs bank transactions. Around 20 percent of all bank activities/tasks are now being done by robotics.
ICICI Bank CEO Chanda Kochar informed that there is a saving of 60 percent of the service time extended for the bank’s customers taken in manual operations. This is a considerable saving of time and would result in quicker and easier service.
The robotics software is right now being used in the segments of for retail trading, foreign exchange, treasury, and human resources department.
CEO Chanda Kochar informed that the bank plans to increase the current strength of robotics to 500 before the end of the current financial year.
