Two years ago, proposals were made to open Passenger Reservation System, or PRS, counters in about 50 post offices across the State. The proposals are still waiting the ok from Southern Railways.
According to officials, The department tied with the Southern Railway to take the service to customers living in areas which do not have easy access to such facilities. However, proposals sent to the Southern Railway, during the course of past two years, are still pending. Some of the significant proposals to open PRS counters are in Anna Road head post office, Chennai and Tiruchi Airport post office. We identify places which are far away from the railway stations or other PRS booking centres.
Say officials at Southern Railway, At present, PRS centres are functioning in 30 locations across Tamil Nadu. Some proposals for setting up PRS counters in post offices were pending as they were awaiting equipment. However, we are not keen on opening such PRS counters in more post offices, immediately, as it did not fetch much revenue to the Southern Railway, especially in urban areas. With the increase of online booking through IRCTC, authorised agents and mobile applications, there were also queries from within the Railway administration about the need to open such booking counters, especially in spaces where revenue is not bound to be on the high side.