The Tamil Nadu government has unveiled its first ever e-governance policy, in line with the vision 2023 document of former chief minister J Jayalalithaa. This will give users a one-stop service for citizens to avail themselves of government services from all platforms, a unified gateway to enable online payments and bi-lingual (Tamil and English) mobile applications to ensure the state portal and websites of government departments are mobile compliant.
Speaking about this, State IT Minister M. Manikandan said, The state hopes that in the next five years government services would be accessible online from anywhere or nearby common service delivery outlets, mobile platforms. In the process, the departments would earmark 0.5% of their annual budget for e-governance and will be encouraged to increase it to 3% in a phased manner.
According to an IT ministry official, The common framework or ecosystem includes infrastructure (like state wide area network, data centre), policies relating to data, security and email. All government services are mandated to go online within a prescribed time frame as per the e-service delivery rules that had been formulated and notified last year. Each department will arrange for procurement of digital signature certifications and timely instructions and training will be provided to officers. All government officials will be provided with unique email address based on their designation, and a separate email policy will be drawn up for the purpose.