In April, Chennai Metro Rail Limited (CMRL) witnessed a slight dip in passenger ridership compared to the previous month, with about 66.85 lakh passengers recorded as opposed to 69.99 lakh in March. According to a CMRL press note, 66.85 lakh passengers travelled on Metro trains between April 1 and 30, with the highest passenger flow for the month recorded on April 28, when an average of 2.68 lakh people rode the train.
The QR code ticketing system was utilised by 23.39 lakh passengers, while 39.83 lakh passengers opted for the travel card ticketing system. Additionally, 3.56 lakh passengers used the token system, and 4,136 passengers travelled using the group ticketing system. The newly introduced National Common Mobility Card (NCMC), also known as the Singara Chennai card, was used by 1,964 passengers.
To cater to cricket fans, CMRL announced free rides for those travelling to the stadium to watch IPL matches. This move has been praised by commuters who found it more convenient to take the metro than to navigate traffic and parking.