In a significant move to enhance accessibility, Indian Railways has introduced Battery Operated Cars (BOC) at railway stations, operating round the clock to assist persons with disabilities. This service aims to improve the convenience of disabled passengers by providing easy and swift transportation within station premises.
In addition to the availability at the stations, the service will soon be integrated into IRCTC’s e-ticketing platform and will also be accessible via the 139 helpline, ensuring seamless access to the facility.
Booking Information:
Wheelchair Assistance: To arrange timely assistance, passengers can call 9003061974.
Battery Car Booking: For Egmore Station, contact 9952056789.
Service Overview:
Availability: Battery-operated cars are available specifically for disabled and elderly passengers.
Pickup: Cars will be dispatched to the requested location and time.
Service: These battery cars assist in transporting passengers and their luggage to any train on any platform.
This enhancement underscores Southern Railway`s commitment to providing accessible and user-friendly services for all travelers.