What you should know about the Aircel shut down?
Posted on: 23/Feb/2018 12:15:45 PM
Aircel is facing a severe fund crunch and has told its employees to prepare for the worst. In an email to employees earlier this week, Aircel CEO Kaizad Heerjee said that the company has not received any funding for a while and has been dependent on current business operations. There are also reports that the company is considering filing for bankruptcy with the National Company Law Tribunal.
Here are 5 things to know if you are an Aircel customer.
The company says that it is not shutting down in the near future. After several users took to Facebook and Twitter to express their fear of the company shutting down, Aircel clarified on social media that it is not closing its services and that users will be notified in advance of any such eventuality. According to a senior official, The systems are unable to handle the surge. However, we are not going anywhere. It is our responsibility to serve customers till the end. We are devising a way to create manual codes to facilitate the porting process.
Several users across its circles have been facing network issues for the past week. According to a few posts on Facebook and Twitter, a few users in Rajasthan, Kolkata, Chennai, Odisha and Delhi, have not had network on their Aircel numbers for the past few days.
As per some reports, Aircel is facing legal issues with one of the telecom tower companies due to non-payment of dues, because of which the network was cut by the tower company across India causing a network problem and mayhem in the market.
In response, Aircel has said, There is some technical issue going on at these locations, which will take some time to get rectified.
Due to the extremely large volume of customer requests to port out, Aircel’s infrastructure came under severe stress and it was not able to handle the increased load.
In individual tweets, Aircel said, We regret to inform you that it will take some time to provide better service in that particular area due to the technical issue. So, requesting you to cooperate with us. We sincerely apologise for the inconvenience caused.
On January 30, Aircel shut down operations in six circles viz. Gujarat, Haryana, Himachal Pradesh, Maharashtra, Madhya Pradesh and Uttar Pradesh (West). The company had then stated that it was finding it difficult to operate in the highly competitive business atmosphere. The entry of Reliance Jio in September 2017 triggered an intense price war which has seen the company struggling with its financials. Ten days ago, Idea Cellular snapped interconnect services with Aircel due to non-payment of dues to the tune of Rs 60 crore.
