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the Lake storage level
|
Central Complaint Cell |
28535312 |
|
Regional Office I, Chennai - 10 |
26441179 |
|
Regional Office II, Chennai - 52 |
25014440 |
|
Area Office - I |
25543863 |
|
Area Office -II |
25904310 |
|
Area Office -III |
25517457 |
|
Area Office -IV |
26444623 |
|
Area Office -V |
26212101 |
|
Chennai Metro Water Headquarters |
|
Board |
28451300 |
|
Complaint Cell |
28454030 |
|
Complaint Cell |
28454040 |
|
Managing Director |
28459000 |
|
Chief Engineer(O&M) |
28453002 |
|
Suptdg. Engineer (Central) |
28459291 |
|
Suptdg. Engineer (South) |
28459292 |
|
Suptdg. Engineer (North) |
28459293 |
|
Rainwater Harvesting Cell |
28454080 |
DO'S
General
Use
Metro water for drinking and cooking only.
Ensure clean environment particularly near water sump/tap
Provide rainwater-harvesting facilities for which the guidelines are
available with us
In case the building is demolished for new construction, inform us
to disconnect the service line
purposes. on request with 3 to 15 days in
advance
Provide diaphragm chamber before the terminal chamber in case of
hotels, lodges, hostels, cattle yards and community halls.
Provide grease trap in case of automobile service stations, Petrol
Pumps.
Water Supply
Please rectify your Water Meter Chamber if it leaks.
Inform us if you notice a leaky service line on the road/Storm Water
Drain crossing
Please rectify leaky plumbing systems
In case of sump, provide ball valve to avoid overflow
Rectify a leaky sump immediately
Clean the sump and overhead tank periodically with extra
disinfectant
Keep your sump and overhead tank properly covered
Maintain a minimum distance of one meter between water and sewerage
amenities in your premises
In the case of Hand Pumps please provide a platform to drain the
spilling flow
Keep the components of Bucket Pump water tight
Use safe water for priming the hand pump if required, instead of
using unsafe/waste water
Provide wheel valve/stop cock in pressure areas
Do consider replacing service lines once in 10 to 12 years
Report on illegal direct motor sucking
Please report on water pollution immediately.
Sewerage
Provide gully, floor trap and gratings as per standards
Fix the closet at least 0.9m (3 feet) above the road level
DONT'S
General
Do not waste or misuse the water, the priceless nature's gift.
Water is priceless and nature's gift given not to be wasted or
misused
Don't use
Metro water for car wash, gardening etc.
Don't use
Metro water for building construction purposes
Water Supply
In the case of Public Fountains the service line should not be
lowered
Sewerage
Never allow rainwater to enter the sewer
Avoid use possible rodent entry into sewer
Never throw cloths, rags, broken crockery's, cut pieces of
vegetables/eatables etc. into sewer system
Never allow heavy chemicals/paints, cements to flow into sewer
system
Do not permit puncturing of Manholes, removal of Manhole covers.
Do not dump animal waste like cow dung etc. to enter sewer directly
or indirectly
More than 8 closets may not be put on 100mm (4 inches dia.) sewer
connection. Increase the sewer size accordingly
